Attracting and Retaining People in Rental

     People are one of the fundamental pillars of our industry and to find and keep skilled people in competition with other industries is increasingly a challenge for most rental companies across Europe.That is why we partnered with HR experts from Eurogroup...

The use of HR Key Performance Indicators in rental companies

Key Performance Indicators (KPIs) are quantifiable values which are used within organisations to determine how effectively key business objectives are being achieved. This report looks at the different KPIs used by HR departments of European Rental Association (ERA)...

Exit Interviews

As competition for talented employees becomes fiercer than ever, finding and retaining them becomes increasingly crucial to a company’s success. Each and every termination of employment is tough for any company to endure, prompting a plethora of questions,...

Job Positions Profiling: Branch Manager

To pinpoint the key features of the position and the attributes that make a successful branch manager, we developed and conducted structured interviews with several branch managers and their supervisors in the rental industry, and evaluated their responses alongside...

Customer journey through job position in a rental company

The ‘JOB POSITIONS in the equipment rental industry’ chart offers an overview of the job descriptions that are available in the rental industry so that people with skills can find matches with the needs of a rental company. It also allows...