The “Data points telematics ERA” documents detail the telematics priorities of equipment rental companies for three categories of equipment: earth moving, access, and generators and compressors. These documents are based on the ISO 15143-3 standard, published in 2016,...
One of the greatest threats to our industry is the vulnerability to cybersecurity impacts on our businesses. In 2021, there is no established roadmap in our industry, where an equipment rental company can evaluate where it stands in relation to cybersecurity and...
To give the end user (rental customer) an explanation about the machine functionality, machine safety and provide the customer with a well maintained and correctly working machine, it is important that the employees from rental companies get trained by the OEMs in...
The rental company members of ERA claim for an improvement of the PDI (Pre-Delivery Inspection) process towards the OEMs. The rental companies observe that machines can be delivered with inadequate PDIs, even though the price paid by the rental companies includes the...
Rental companies are in the solutions business. Our objective is to provide the perfect machine or equipment for every task. In an increasingly competitive environment, one key differentiator can be your superior customer service. Customer Relationship Management...
