To give the end user (rental customer) an explanation about the machine functionality, machine safety and provide the customer with a well maintained and correctly working machine, it is important that the employees from rental companies get trained by the OEMs in...
The rental company members of ERA claim for an improvement of the PDI (Pre-Delivery Inspection) process towards the OEMs. The rental companies observe that machines can be delivered with inadequate PDIs, even though the price paid by the rental companies includes the...
Rental companies are in the solutions business. Our objective is to provide the perfect machine or equipment for every task. In an increasingly competitive environment, one key differentiator can be your superior customer service. Customer Relationship Management...
This document is produced by the rental companies of ERA’s Technical Committee and shall be considered by the OEMs as the recommendation and requirement from the European equipment rental industry. Downloads Framework of Quick...
This document is produced by the rental companies of ERA’s Technical Committee and shall be considered by the OEMs as the recommendations and requirements from the European equipment rental industry. The recommendations cover ‘Shape and place’ and...
