A beginner’s guide to Building Information Modelling (BIM)

How often does a technology come along that has the ability to completely transform how we work? Building Information Modelling (BIM) is that technology – and it represents a remarkable opportunity for rental companies of all sizes. For construction contractors, BIM...

The use of HR Key Performance Indicators in rental companies

Key Performance Indicators (KPIs) are quantifiable values which are used within organisations to determine how effectively key business objectives are being achieved. This report looks at the different KPIs used by HR departments of European Rental Association (ERA)...

Exit Interviews

As competition for talented employees becomes fiercer than ever, finding and retaining them becomes increasingly crucial to a company’s success. Each and every termination of employment is tough for any company to endure, prompting a plethora of questions,...

Job Positions Profiling: Branch Manager

To pinpoint the key features of the position and the attributes that make a successful branch manager, we developed and conducted structured interviews with several branch managers and their supervisors in the rental industry, and evaluated their responses alongside...

Customer journey through job position in a rental company

The ‘JOB POSITIONS in the equipment rental industry’ chart offers an overview of the job descriptions that are available in the rental industry so that people with skills can find matches with the needs of a rental company. It also allows...